Module 1: Foundations of AI, BoK I.A

Use cases and benefits

The course groups AI uses into 7 buckets: Recognition, Event detection, Forecasting, Personalisation, Interaction support, Goal-driven optimisation and Recommendation. Match the example to the bucket and the marks are yours.

The 7 AI use-case buckets
CategoryWhat it doesExam-ready examples
RecognitionIdentifies images, faces, speech, text patternsFace matching, retailer photo-to-product search, spotting manufacturing defects, plagiarism detectors
Event detectionSpots patterns that signal something happenedCredit card & benefits fraud, goals/touchdowns in sports video, cyber events in systems
ForecastingPredicts future valuesSales, revenue & demand, rideshare surge demand & pricing, weather
PersonalisationBuilds unique customer profiles for relevant experiencesTailored website journeys that lift retail sales
Interaction supportAssists people during transactionsChatbots & virtual assistants, government student loan help
Goal-driven optimisationFinds best solutions to a defined problemSupply chain fixes, driving routes & idle time for fleets
RecommendationSuggests options, supports decisionsProduct & viewing suggestions, decision support for medical diagnoses, adjudicating disability cases

Headline benefits:

  • Faster and more accurate than humans across broader data ranges
  • Medical assessments, especially scan evaluation, can beat human accuracy
  • Legal predictions → reviews case law, issues and regulations more broadly and quickly
  • Big-data style power → huge volume, tremendous velocity, wide variety
  • Automation removes human error and bias from mundane, repetitive decision-making

Key terms - quick answers

What is “Recognition”?
AI use-case bucket identifying images, faces, speech and text patterns.
What is “Event detection”?
AI use-case bucket spotting patterns that signal something happened, e.g. fraud, cyber events.
What is “Forecasting”?
AI use-case bucket predicting future values, e.g. demand, surge pricing, weather.
What is “Goal-driven optimisation”?
AI use-case bucket finding the best solution to a defined problem, e.g. supply chain, routing.

Sources and study method

This independent lesson uses active recall, spaced retrieval and scenario practice. Read the full study method.